Last Updated: August 3rd, 2026

Rocky Mountain Assisted Living and Memory Care respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, phone calls, text messages, contact forms, tour request forms, intake forms, and other communication channels.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Mailing address or general location
• Name of prospective resident
• Location or community of interest
• Care needs, assisted living needs, memory care needs, or tour request details
• Messages or information submitted through website forms, phone calls, text messages, chat tools, or intake forms

We may also collect technical information such as browser type, device information, IP address, referring website, pages visited, and other website usage information.

How We Use Your Information

We may use your information to:

• Respond to your inquiry
• Provide information about assisted living or memory care services
• Schedule tours, appointments, consultations, or follow-up calls
• Discuss availability, care options, pricing, and community information
• Send service-related updates by phone, email, or text message
• Improve our website, customer service, marketing, and operations
• Track calls, form submissions, and customer communication
• Maintain records for business, legal, operational, and security purposes

Care-Related Information

When you contact us about assisted living or memory care services, you may choose to provide information about a prospective resident’s care needs, health-related concerns, mobility, memory care needs, or other personal circumstances. We use this information only to respond to your inquiry, provide relevant information, and help determine whether our services or communities may be appropriate.

Please do not submit sensitive medical, financial, or personal information through our website forms unless it is necessary for your inquiry.

SMS Text Messaging Privacy

If you provide your mobile phone number and give consent, Rocky Mountain Assisted Living and Memory Care may send SMS text messages related to your inquiry, care consultation, tour request, appointment scheduling, community information, and customer support.

Message and data rates may apply. Message frequency varies. You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.

Rocky Mountain Assisted Living and Memory Care does not sell or share mobile information with third parties or affiliates for their own marketing or promotional purposes. Mobile information, text messaging originator opt-in data, and consent may be shared with service providers solely as necessary to deliver and manage our messaging services. SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, website, phone systems, scheduling tools, call tracking, intake systems, text messaging, analytics, advertising, and customer communication. These providers may only use the information as needed to provide services to Rocky Mountain Assisted Living and Memory Care.

We may also disclose information when required by law, to protect our rights, to prevent fraud or misuse, to protect residents, families, staff, or others, or to respond to lawful requests.

Call Tracking, Intake, and Communication Tools

Rocky Mountain Assisted Living and Memory Care may use third-party service providers, including call tracking, intake, messaging, website analytics, advertising, and customer communication platforms, to help manage inquiries and service requests. These tools may process calls, forms, messages, and related customer information on our behalf.

These services are used to help us respond to families, improve service quality, understand how people contact us, and manage our business operations.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure advertising performance, and help us provide better service.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal, business, operational, or recordkeeping requirements.

To opt out of SMS text messages, reply STOP to any message. For help, reply HELP.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Children’s Privacy

Our website and services are intended for adults seeking information about assisted living and memory care services. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Rocky Mountain Assisted Living and Memory Care
Business Office
Greenwood Village, CO 80111
Website: https://rockymountainassistedliving.com
Phone: (303) 671-5251
Email: [email protected]